Whomever: Why has this been passed to us?
Me: Why haven’t you read the call notes?
Whomever: This isn’t a call for our team, why has it come back to us?
Me: The user doesn’t exist on our domain, never has, and likely never will. I mentioned this in the notes you didn’t read. They don’t have one of our pcs, they aren’t accessing any of our systems, and they have literally nothing to do with us. They do, however, exist on your domain, have one of your pcs and cannot get into your Exchange system via your installation of Outlook. I can do your job for you if you like, but I’m going to come ‘round your house for my portion of your wages if I do. Also, you see that word I used there ‘your’, that means you, as in, not me.
Whomever: …
Me: Would you like me to make it any clearer? I’m quite good at drawing pictures, you know. We could approach it like a game of Pictionary only, instead of waiting for you to guess the answer, I’ll spoon-feed it to you in the hope that eventually you’ll burp out the right response.
*ticket vanishes*
Me: Magic, cheers.
So, it turns out that I can be quite a dick at work.
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